Privacy Policy

This Privacy Policy governs the manner in which Jempson’s collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.jempsons.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Jempson’s.

Personal identification information

We collect personal identification information from Users when a User places an order, subscribe to the newsletter, or fills out our contact form. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

When a user fills out the contact form none of the data that you supply will be stored by this website.

Web browser cookies

Our Site uses “cookies” (small text files placed on a User’s computer) to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and to track information about the for example when purchasing from our online shop. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Our Site uses cookies as a security measure to determine if a User is human or not. Our Site also uses three cookies to keep track of shopping cart data. The first two cookies contain information about the cart as a whole and helps us know when the cart data changes. The final cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

No personal information is stored within these cookies.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

How we use collected information

Jempson’s collects and uses Users personal information for the following purposes:

  • – To process transactions
    We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service for example a courier service.
  • – To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Jempson’s has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Please click here for the latest revision.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and our terms and conditions. If you do not agree to this policy, please do not use our Site.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Jempson’s
Jempson’s Superstore
Main Street
Peasmarsh
Nr. Rye
East Sussex TN31 6YD
01797 230214
mail@jempsons.com

This document was last updated on May 2022