Savaclub FAQs
How to apply for my Savaclub card
To join simply complete an application form available in-store or download one here to print, fill it in and hand it in to one of our Colleagues. Alternatively, you can fill in the form and email it to mail@jempsons.com.
Alternatively, head over to our Loyalty Cards page and you can fill in the form and we’ll send the card out to you.
How does my Savaclub card work
Every £1 spent earns you 1 point, with a voucher to spend in-store every 4 months if you have collected at least 250 points. Just 250 points earn you £2.50.
At least £1 must be spent per visit to qualify for points. At least £2 must be spent per visit to qualify for points on all fuel purchases. One point will be awarded for every £2 spent.
Approximately every four months customers who have collected at least 250 points will be mailed a statement and SavaClub coupon to the value of points collected during that period.
If you do not collect any points for two months you will be removed from the scheme but may re-apply. For more information on how your card works visit our Loyalty Cards page.
Where can I use my Savaclub card
Can be used at any Jempson’s stores.
How do I qualify for a Savaclub card
All participants in the SavaClub card scheme must be UK residents and at least 18 years of age.
I have a question about my card
If you have any further questions relating to your Savaclub Card scheme or benefits or your use of the website, please don’t hesitate to contact customer services.
By mail: Main Street, Peasmarsh, Nr Rye, East Sussex, TN31 6YD
By phone: 01797 230214
By email: mail@jempsons.com
Return and refund FAQs
Returning an Item
We’d like you to be happy with everything you buy from us. But if you change your mind, you can return the product with your proof of purchase within 90 days, and we’ll happily offer a replacement or refund.
Please be aware that some products have different return limits and exceptions. Further information is available here
Returning products without receipt
Unfortunately we cannot offer a refund without proof of purchase.
Jempson’s Petrol Station FAQs
Availability of fuel and prices
We regularly review our fuel prices to ensure they are in line with the market and we’re receiving deliveries all the time. For the most up-to-date information check here, in-store or on our social media pages.
When are we open
We are open Monday to Saturday – 6.00am – 9.00pm
How can you pay for fuel
You can pay for your fuel in the Jempson’s Express. We accept all contactless payment cards.
Can I collect Savaclub points when I purchase fuel
You can collect 1 point for every £2 spent on fuel. Remember to scan your card when you pay.
What types of fuel are available
We offer Regular Unleaded and Derv Diesel.
Our Services FAQs
Ordering from our store
Orders can be done over the phone or via email. For more information visit Order From our Store.
By phone: 01797 230214 and use option 7
By email: homedelivery@jempsons.com
Catering & Hospitality
We offer freshly prepared and beautifully presented home-made food for all occasions. For more information visit Catering & Hospitality.
Garage
View Jempson’s Petrol station FAQ above or for more information visit our Garage page.
Pharmacy
We offer many different NHS Services such as vaccinations for COVID and Flu. We also cater to many different ailments and conditions you can find out more here.
Post Office
We offer: Everyday Personal & Business Banking, Mail, Pay Bills, Top Up and Driving. For more information visit our Post Office page.
Events
We have frequent seasonal bootfairs. We also occasionally host Meet the expert events. For more information visit our Events page.
Working at Jempson’s FAQs
Jobs at Jempson’s
All of our vacancies can be found in the Job Vacancies section of our website.
Requirements to apply
We can only consider applications from those with a full and valid permit to work in the country in which they are seeking employment. Any requirements for a specific role will be specified on our Job Vacancies page.
Become a Supplier FAQs
How to become a supplier
If you’re interested in becoming a supplier partner, please submit your details on our Become a Supplier page.
If you have any further questions please don’t hesitate to contact us.
CONTACT US
LET’S CONNECT
We always aim to provide you with the very best service.
mail@jempsons.com
PHONE NUMBER
01797 230214
OPENING HOURS
MON-FRIDAY, 10:00-18:00