We continue to take every measure possible to keep everyone safe and reduce the risk of spreading the infection, and would like to remind customers that the below steps are necessary to protect our staff, our customers and vulnerable members of the community.

ALL CUSTOMERS MUST:

• Wearing a face covering in-store is mandatory (on entry and during your time in store).

If you don’t have your own, please speak to a colleague for help. Refer to the latest Government advice for exemptions.

• Sanitize their hands with the hand-wipe provided on entry to the store. (If you are wearing gloves, you must wipe your gloved hands).

A stringent surface sanitizing routine throughout the store is in place. However, we encourage you to retain the hand-wipe and use it to wipe the handle of your basket or trolley.

For your own safety and the safety of others, please ensure you maintain the 2 metre (6’) distancing rule between other shoppers and staff AT ALL TIMES whilst in the store.

Customers are asked to practice good respiratory hygiene at all times – coughs and sneezes spray infection through the air. Please cough into your elbow or shoulder.

PLEASE DO RESPECT ALL OUR COLLEAGUES.

May we thank you for your continued cooperation.

Stephen and every colleague in every store say “THANK YOU” for the many kind compliments we have received.

We have received a huge number of lovely letters and emails from customers saying ‘Thank you’ for the wonderful job that our delivery team do, thank you!

In the last 2 weeks we have delivered the largest amount of food orders since the pandemic began, and for the most part, these have been delivered within 24 hours of the customer placing their order.

The picking and delivery team are pictured here, whilst tired – they are still smiling! (albeit behind their masks!!)

Area 1:

Beckley, Brede, Broad Oak, Camber, Ewhurst, Icklesham, Iden, Newenden, Northiam, Peasmarsh, Playden, Rye, Rye Foreign, Rye Harbour, Stone, Udimore, Winchelsea, Winchelsea Beach and Wittersham

You can email your order stating clearly your name, address (inc.POSTCODE) & telephone number with your requirements to rye@jempsons.com

OR

Please ring 01797 226 044 Select option 4.

State clearly your name, address (inc.POSTCODE) and telephone number and we will call you back.

Area 2:

Battle, Bodiam, Catsfield, Crowhurst, Flimwell, Hawkhurst, Hurst Green, Mountfield, Robertsbridge, Salehurst, Sandhurst, Staplecross, Stonegate, Ticehurst, Wadhurst, Westfield and Whatlington

You can email your order stating clearly your name, address (inc.POSTCODE) & telephone number with your requirements to battle@jempsons.com

OR

Please ring 01424 774 097 Select option 3.

State clearly your name, address (inc.POSTCODE) and telephone number and we will call you back.

Our drivers will wear face coverings for all deliveries – (unless medically exempt) and will continue to use alcohol-based cleansing gels after each delivery.

To protect us all, and to reduce the risk of inadvertently spreading the infection, the drivers will not interact with you directly when they deliver.

Please note, it is essential that you notify us if you are self-isolating, we are still able to deliver your groceries, but with certain restrictions.

Best wishes from us all at Jempson’s.

Stay safe!

**NEW** recyclable, polypropylene tote bags available all Jempson’s stores and cafes now!

With Coronavirus cases on the increase, we have added a raft of further safety measures for the reassurance of both our colleagues and customers throughout the latest national lockdown.

The additional procedures include the following:

• Regular specialist fogging and disinfection deep-clean treatment of all stores

This will be carried out by local company Calendar Cleaning and includes out of hours deep clean fogging of all the public areas.

• New re-useable and washable face masks have been issued to all colleagues.  

• Our own in-house fogging and disinfection deep clean treatment of all colleague areas in all stores

Stephen Jempson said “It goes without saying that the wellbeing and health & safety of everyone who enters a Jempson’s store is absolutely paramount, all can be assured that everything we can possibly implement is being done”.

Rye Food Bank Appeal – over £18,000.00…and counting!!

A heartfelt ‘Thank You’ letter received today from the Rye Food Bank for your latest donations.

Rye Food Bank alone are still supporting 40-60 local families who find themselves in financial crisis so your support is so gratefully received.

Donations can be made via The Jempson Foundation website to both Rye and Battle & Bexhill Food Banks – www.jempson-foundation.org/rye-food-bank/

We wish Master Confectioner Tony Goodson a fond farewell as he retires today after 26 years at Jempson’s.

Tony experience and expertise will be sorely missed, Stephen Jempson said “Thank you for everything you’ve done for me directly and indirectly; it’s much appreciated, best wishes for a happy retirement”

We’ll miss you Tony, you have been so wonderful to work with! Enjoy, you deserve it!

Seventy-three of our colleagues from the Peasmarsh Superstore, have gifted over 100 Christmas presents to the Kipling Children’s Ward at the Conquest in Hastings, for those who will be in hospital over the festive season.

Abbey Tank said “My colleagues and I decided that after such a tumultuous year, instead of our usual ‘Secret Santa’, it would be a truly lovely gesture to give presents instead to those children in our local hospital who cannot be home with their families this Christmas, and will have further visiting restrictions due to Covid” she continued “We have presents for boys and girls of all ages, from newborns to 10+ which were chosen by the team, then wrapped and labelled. We hope that this is a little something that will help brighten-up their time whilst they are recuperating”

Gifts were donated to ward nurses and will be distributed on Christmas morning.

Ho Ho Ho!

A massive ‘Thank you’ for the donations you have all made to Rye Food Bank so far.

Our charitable trust, The Jempson Foundation has been accepting monetary donations on behalf of the Rye Food Bank.

To date £18,000.00 has been raised for the appeal.

Stephen Jempson said “We are still living in unprecedented times, but we must not forget those within our community that rely on food banks” he continued “The need now is higher than we can ever remember. We have personally heard of some most distressing cases, so I do thank you for your continued generosity. We, at The Jempson Foundation have pledged to play our part, in making donations, providing goods at cost prices and challenging our supplier base to assist where they can” he concluded “Chris and her team at the Rye Food Bank are doing incredible work distributing goods to the needy and I can convey their grateful thanks to you all”.

Donations are gratefully received via the Jempson Foundation website – www.jempson-foundation.org/rye-food-bank/

The Jempson Foundation recently made a donation to The Sara Lee Trust.

Katie Jones said, “We would like to thank the Jempson Foundation for their support. The donation will help us to provide online and telephone counselling, group support and selected safe complementary therapies to people in the Rye area who are affected by cancer or another life threatening illness – and their families, carer’s and other loved ones. Thank you, this donation will make a real difference.”